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Is the Employment Relations Act a storm in a tea break?

You can’t switch on the radio at the moment, without hearing about “workers rights to tea breaks being taken away”. So is this hype, or is it reality?

At HRtoolkit, we think it is hype
The updated legislation is just catching up with what already happens in most workplaces. All employees are still entitled to reasonable breaks for rest during the day, changes to the legislation just no longer specify the lengths or duration of breaks. And lets face it, do you know anyone who actually sits down for a specific 10 minute break every day?

So what are reasonable breaks?
Obviously this is yet to be tested in case law, but if you are challenged on whether you are providing “reasonable breaks” you can bet that 2 X 10 minutes plus a 30 minute meal break will still be the bench mark you are measured against.

What else has changed?
It’s  important that all employers have a clear understanding of what has changed in order to see how, if at all, these changes impact on their businesses. The six main areas targeted by this Act are:

  • Flexible working arrangements
  • The rules around rest and meal break
  • The continuity of employment for specified employees
  • The duty of good faith in relation to releasing personal information during restructures
  • The collective bargaining framework, including strikes and lockouts
  • Requirements for the Employment Relations Authority in giving its determinations

 

THE CHANGES IN DETAIL

Flexible work

The changes to flexible working arrangements aim to improve people’s participation in the labour market and to better reflect modern lifestyles. Flexible working arrangements help employees find the right work-life balance for them and their employer. The key changes are:

Extending the statutory right to all employees to request flexible working arrangements. Currently only caregivers have this right. 

Employees can ask for flexibility from their first day on the job. This removes the requirement of six months’ prior employment with the employer before an employee could make a flexible work request.

There is no limit on the number of requests an employee can make in a year. Current provisions restrict employees to only one request per year.

The employer must respond to a request for flexible working within 1 month. This must be done in writing and with an explanation of any refusal. This is reduced from the current 3 months provision.

Rest and meal breaks

The Bill makes the rest and meal break rules in the Employment Relations Act more flexible. The Bill aims to balance the importance of rest and meal breaks with business continuity needs. The Bill says employees are entitled to reasonable rest and meal breaks to rest, eat, drink and take care of personal matters. The Bill enables employers and employees to negotiate, in good faith, rest and meal breaks that meet legal requirements and allow the business to work.

The Act allows reasonable limits to be agreed or imposed as to when rest breaks and meal breaks can be taken and it gives employers the ability to dictate when breaks will be taken, if they cannot agree with employees. This replaces a rather prescriptive determination of when breaks are to be taken.

It gives employees the right to be reasonably compensated where the employer cannot reasonably give the employee rest and meal breaks. However the Act still:

  • requires employers to pay employees for rest breaks
  • stops people contracting out of legal rest and meal breaks or the requirement to give compensation instead of breaks
  • does not overrule any other law that makes an employee take rest and meal breaks in a certain way


Continuity of employment
Part 6A of the Employment Relations Act (Protection of vulnerable workers)

In 2012, the Government completed a review of the continuity of employment provisions (Part 6A) in the ER Act. The review found that businesses found it difficult to put the law into practice. The problems came from transferring employees’ entitlements and information to a new employer. The Bill aims to fix these issues. The Bill will give more certainty and clarity to employers while keeping key benefits for affected employees. The main changes include:

The new Act exempts SMEs employing 19 or fewer employees from having to take on employees affected by the work changing hands or meet their entitlements. Currently all restructures involving vulnerable workers would be subject to part 6A, irrespective of size.

The new Act sets timeframes for employees to choose whether or not to move to a new employer (elect to transfer) during a restructure involving vulnerable workers.

The new Act requires that the old employer give the new employer detailed information on each employee that is transferring. It also introduces a mechanism for apportioning liabilities for service-related entitlements between employers where the parties are unable to agree between themselves.

The Act now provides the new employer protection from unjustified increases in employee costs or changes to terms and conditions of employment. This takes away the possibility of outgoing employer to increase wages or to move poor performers to the affected areas just prior to the affected areas.


Good faith

This change amends the good faith provisions that require an employer to give an employee relevant information if the employer is proposing to negatively affect an employee’s employment. It aims to clarify what information employees are entitled to during restructures or other situations where they may lose their jobs.

  • An employer must give the affected employee relevant confidential information about the affected employee themselves.
  • An employer does not have to give the affected employee confidential information about another employee.
  • An employer does not have to give confidential information that legally must stay confidential, or where there is a good reason to keep the information confidential
  • Employees should still know the identity of their accuser or the nature of allegations made against them unless there is good reason to keep this information confidential.

This addresses the current situation whereby an employee may demand to see information that may be confidential, including evaluative or opinion material, on the premise that it is being used to make a decision about their employment.These changes do not affect an employer’s obligations under the Official Information Act 1982 or the Privacy Act 1993.

 

Collective bargaining

The changes to collective bargaining aim to increase choice and flexibility in the collective bargaining framework, reduce ineffective bargaining, and improve fairness and balance in bargaining requirements. The key changes are:

Under the new Act, the duty of good faith during Collective Bargaining does not require parties to reach a collective agreement and the parties will be able to ask the Authority to declare that bargaining has ended. Currently parties to a collective agreement (CA) are required to conclude bargaining unless there are genuine grounds for them not to.

Employers are now allowed to opt out of a Multi-Employer Collective Agreement (MECA) bargaining from the start if they have decided not to be a party to that MECA. Currently an employer is required to attend bargaining and consider, and respond to, claims for a MECA. This sometimes has brought employers in competitive markets to bargain together.

Under the new Act employers will no longer have to offer new employees, who are not union members, the same terms and conditions of the collective agreement for their first 30 days of employment. The existing 30-day rule gives non-union members who are new employees, the terms and conditions from the collective agreement. These employees will then need to opt out and sign an Individual Employment Agreement if they do not wish to form part of the collective.

The new Act allows proportionate pay reductions as a response to partial strikes. This will allow for more flexibility on what terms and conditions employers are able to offer to new employees.

The new Act requires advanced written notice of any proposed strikes and lockouts in all sectors.

Employment Relations Authority

The Bill introduces requirements for when and how the Authority must give determinations. The Chief of the Authority can extend these timeframes, if they are satisfied that there are exceptional circumstances.

At an investigation meeting’s conclusion, the Authority must (where practical):

  • give an oral determination, and a written record of that determination within 1 month, or
  • give an oral indication of the Authority’s preliminary findings to the parties (unless extra evidence is provided) and deliver a written determination within 3 months of the investigation meeting or when extra evidence is provided, whichever is later
  • The Authority can only reserve its determination if there are good reasons why it is not practical to give either an oral determination or indication of preliminary findings. A reserved determination must be delivered within 3 months of either the investigation meeting or any extra evidence being provided, whichever is later.
  • The Authority can also decide matters without holding an investigation meeting. In these situations, the Authority must give a written determination within 3 months of receiving evidence from the parties. This amendment to the ERA is intended to help to ensure that the Employment Relations Authority issues its determinations in a more timely manner.

HRtoolkit goes retail with Warehouse Stationery

HRtoolkit is delighted to have partnered with Warehouse Stationery to provide a range of HR documents for small to medium enterprises. Simply pop in to any of the 65 nationwide Warehouse Stationery stores and choose one of five leaflets covering recruitment, employment agreements, performance and discipline, health and safety and redundancy and restructuring.

There is also the opportunity to have access to the full HRtoolkit DIY Document Library.

Validation codes included on the leaflets can be entered at hrmadeeasy.co.nz giving users access to the full HRtoolkit DIY Document Library.

Lisa Mackay, Managing Director of HRtoolkit comments, “We’ve joined forces with Warehouse Stationery to make HR easy for New Zealand business owners. The in-store leaflets focus on the five most common topics that HRtoolkit is asked about. Our collaboration with Warehouse Stationery means that more small to medium sized business owners will have access to essential HR advice at extremely competitive prices.”

HRtoolkit takes home the Supreme Award

The annual David Awards, which recognise the unsung heroes of home and small businesses throughout New Zealand, has awarded HRtoolkit the top prize of Supreme Winners for 2014.

Founder of the Awards, Heather Douglas, says “The intention of The David Awards is to recognise ordinary, small, home or micro businesses, which often fly beneath the national radar but are doing extraordinary things.”

HRtoolkit won the Most Innovative Business category and was a finalist in the Most Outstanding Established Business category. Speaking on behalf of the judges, Glenn Baker commented, “HRtoolkit was a standout this year for a number of reasons. The judges liked their business model – and they loved their ambitious growth plans. They are an excellent example of a solid and inspiring five-year-old business.”

Congratulations to Lisa and the team!

Managing the Christmas Madness

With about 5 weeks until Christmas, we thought it might be helpful to give you a heads-up on what you as business owners need to remember before you take a well-earned break.

Here are our top 5 frequently asked questions about leave entitlements:

  1. What is a closedown and what do I have to be aware of?
  2. Public holidays – what are employees entitled to?
  3. What if staff don’t have any annual leave available?
  4. Sick leave leading up to Christmas – can I question if it is genuine?
  5. Need some help?
  6. What is a closedown and what do I have to be aware of?

Closedown refers to instances when an employer customarily closes their business for a period of time. This usually occurs at Christmas, however, for some industries it may be at the end of a certain season. The closedown may occur across an entire workplace or for only part of the business.

The employer may implement such a closure only once a year and require employees to take annual holidays during the period of the closedown, even where this requires employees to take time off for which they are not fully reimbursed because they have not accrued enough holiday pay.

If you chose to implement a closedown, you must give your employees 14 days notice. This is a minimum. If you know well in advance when the closedown will occur, let your employees know.  It is always a good idea to put these decisions in writing so there is no confusion closer to the time when the closedown period is occurring.

If you are considering having a regular closedown period, you may want to ensure that you have it included in an annual leave policy. It is not included in the standard Code of Conduct document, however, it could be included if it is going to be a regular occurrence.

  1. Public holidays – what are employees entitled to?

Employees are entitled to a paid day off on a public holiday if it would otherwise be a working day.  Over Christmas and New Year the public holiday entitlements are: Christmas Day (25 December), Boxing Day (26 December), New Year’s Day and the day after (01 and 02 January).

Remember, an employee cannot be entitled to more than four public holidays over the Christmas and New Year period, regardless of their work pattern.

Note – if a public holiday occurs during the closedown period (as happens over the Christmas and New Year period) then the employee is entitled to paid public holidays if they would be otherwise working days for them, irrespective of how much paid annual leave they have or have not accrued.

  1. What if staff don’t have any annual leave available?

If you have an employee who has not been employed for 12 months up to the closedown date and they do not have an annual holiday entitlement, they should be paid 8% of their gross earnings up to the closedown date, less any leave already taken. This paid leave is then deducted from their accrued leave entitlements.

For an employee who does not have any or enough leave owing, they would need to take leave without pay or the employee may take annual leave in advance of entitlement if there is an agreement between the employer and the employee. The risk associated with this is that they may leave your employment before they have accrued the leave. It is important that you have in writing that the employer can deduct money from the employee’s final pay, if the employee has not accrued the leave before leaving the organisation. A clause covering deductions for leave taken in advance of entitlement is covered in the standard HRtoolkit employment agreements.

  1. Sick leave leading up to Christmas – can I question if it is genuine?

As well as employees taking annual leave for the summer break, you may see a rise in sick leave during the festive season.  Work Christmas parties and end of year get-togethers with friends take their toll on staff. Remember, a hangover due to excess drinking at the work Christmas party is not genuine sick leave.

  1. Need some help?

Give us a call on 0800 HRtoolkit (46 86 65) and we will be happy to provide you with support and advice on closedowns or any leave issues that you may have.  Annual leave information is available at Document Downloads on www.hrtoolkit.co.nz

Everyone loves a bonus, or do they?

As we start approaching Christmas many staff will be turning their thoughts to their ‘Christmas Bonus’.  They might be wondering, ‘How generous will the boss be this year?  Will we get anything at all?’

And the boss might equally be thinking, ‘Do I want to give a bonus this year? How much do I give so I don’t look really stingy? How much can I afford without breaking the company?’

Money is not always a motivator
Lack of money is a de-motivator, but your staff will not suddenly work hard just because you gave them a cheque for $500 at Christmas.

So how do you use money as a motivator?
Tell your staff what they have to do to get their bonus, and reward them if they succeed.

Who can I offer a bonus to?
The most common bonus schemes are applied to sales roles, but these schemes can be applied to any role using an Assessment criteria matrix as your benchmark. For example, an administrator may have a bonus based on achievement against the following criteria:

  • Teamwork
  • Attention to detail
  • Professionalism
  • Customer focus

The HRtoolkit Bonus scheme with quick guide can be used in its present form, or with specific values relevant to your organisation inserted and can be easily adapted to suit any employee.

No profit, no payment
Bonus schemes should include a ‘no profit – no payment’ clause. If the company has already lost money, the last thing you want to do is increase that loss through having to pay out bonuses. This was probably the mistake that Lehman Brothers made, and why they ended up paying huge bonuses after the company had been declared bankrupt. Contractually, they had no get-out clause.

Employees will do what you tell them to do
The criterion you include in a bonus scheme will be the things that your employee concentrates on. It’s important that you make sure the criterion are things that make your business successful. For example, if you include a bonus criterion ‘revenue generated’ the employee will go out and get lots of sales, but this needs to be balanced with the bonus criterion ‘profit generated’.  Otherwise there is a risk that the employee will discount sales in order to generate revenue, sacrificing profit.

To minimise the risk of this happening, it’s a good idea to add a clause that if employees have low scores in any one criterion in two consecutive quarters, then no bonus will be payable. Having one bad quarter is understandable, but employees need to immediately rectify the problem. This clause also ensures that they don’t focus purely on achieving a high score for revenue at the expense of profit.

Are there alternatives to money?
Yes,  and these are often of higher perceived value to the employee. Offering employees the opportunity to ‘pick their bonus’ from a pre-determined list of benefits can be hugely motivational, particularly if the options are things which they may not otherwise spend money on. For example:

  • A pamper day at a local spa
  • A day’s fishing trip on the harbour
  • Private healthcare for  staff and/or their family members

And you can, of course, offer money as an alternative for those who want it.

Need some help getting the best out of your bonus scheme?
Give us a call on 0800 HRtoolkit (0800 47 86 65) and we will be happy to provide you with support and advice to help you customise a bonus scheme to suit your needs.

The morning after the night before – sick leave and annual leave

SICK LEAVE

With Christmas only a few weeks away, the thoughts of your staff may be turning towards the office Christmas party and to taking leave over the holiday period. This raises a couple of staff management issues which become relevant at this time of year:

  • Does a hangover count as sick leave?
  • Can some annual leave balances be reduced?

The hangover
We have all heard the ‘I’ve got food poisoning’ excuse for not coming to work, particularly the morning after the staff Christmas Party when people have thrown caution to the wind, overindulged and woken up the next morning with a throbbing headache and worse. At this time of year, the reality is that there is an awful lot of ‘food poisoning’ going around. However, a hangover definitely does not count as genuine sick leave and you are within your legal rights to challenge someone you think is abusing their sick leave entitlements.

Obviously, as business owners and managers, we know the difficulties associated with managing unplanned absences. It is far easier to plan if you know that people are going to be on leave. With this in mind, it is a good idea to follow the maxim that prevention is better than cure and to take proactive steps as follows:

  • Ask staff to think ahead, plan in advance and book a morning’s annual leave if they are planning a big night out in the run-up to Christmas and over New Year.
  • As far as the morning after the staff Christmas party is concerned, let everyone know how many staff can have the next morning off, and the first people to book that time off will get it – first come, first served.  For the rest, they will have to suffer their hangovers at work with those who chose to stay on the orange juice.

Allowing such a degree of flexibility at this time of year will be recognised and respected by your staff, and approaching this topic with humour and understanding will be appreciated.

Pushing the boundaries
Unfortunately there are always a few people who push the boundries, leaving the office short-staffed by taking sick leave after a heavy night. If you believe someone is claiming sick leave when they actually have a hangover, you are within your legal rights to challenge this. Our recommendation would be for the following course of action:

  • The first time it happens speak to them and make it clear that you believe they were not genuinely sick and that a hangover does not count as genuine sick leave. If, after this, you have reason to believe that they have abused their sick leave entitlements again, you may continue up to and including disciplinary action.
  • If they ignore the first discussions, begin the Disciplinary process. If it is established that the sick leave was in fact a hangover, and they knew the consequences of claiming that it was sick leave (as a result of your discussion) then we would recommend issuing a First written warning letter.

This may feel like a stringent approach, but the reality is that the rest of the staff will probably already know that the ‘sick leave’ was in fact a hangover and if others see someone getting away with it, they will very quickly start to copy the behaviour. Avoid the problems by quickly nipping unacceptable behaviour in the bud and your staff will realise that you won’t tolerate the abuse of sick leave.

If you need further information give us a call on 0800 HRtoolkit (0800 47 86 65). Its easier and more cost effective to get it right first time, let HRtoolkit show you how.

 

ANNUAL LEAVE

December and January are quiet months for many businesses, so this is a really good time of year to get those annual leave balances down. Legally, you are limited about when you can require an employee to take annual leave. However, you can certainly open discussions with your staff because, in many cases, your employees would love the opportunity to take an extra-long Christmas break, or to work a four day week throughout January, but they have never thought to ask.

Remember that annual leave is accruing all the time, but is paid out at the rate of pay relevant at the time of taking the leave. As a result the cost of the leave increases every time you give someone a pay increase. It also has to be paid out if any employee leaves. It is important to record annual leave that has been taken and to keep annual leave balances within a manageable level.

Need more information?
We are happy to provide you with advice on any leave concerns that you may have. Its easier and more cost effective to get it right first time, let HRtoolkit show you how.

 

 

Lisa MacKay interviewed on national radio

The three month trial period, zero hours contracts and the minimum wage are hot topics at the moment. Lisa Mackay, Managing Director of HRtoolkit was interviewed live on National Radio to give her response to Andrew Littles’ Speech.

Listen to her interview here: Small business responds to Little’s speech

The Employment Relations Act in under a minute

VIDEO

The Employment Relations Act has changed. Watch this 60 second video to find out what you need to know and what you need to do:

play

To comply with changes to the Employment Relations Act, your employment agreements need to be reviewed. Sign up for HRtoolkit Employment Agreements for $199+gst a year to access up-t0-date, legally compliant Employment Agreements.

Free Employment Healthcheck
Email [email protected] with your current employment agreement template, or call 0800 HRtoolkit and we will give you a FREE 10 minute review.

 

(Video) Disciplinary Process in 60 seconds

Read our case study about standing up to the Bully to see why you need to do this right…

The average cost to lose a Personal Grievance claim is $35,000, but if you get the process right you will minimise your risk.

Watch this 60 second video to make sure you don’t fall foul of the process.

Make sure you don’t trip up, sign up for our document library to get all the documentation you need to do it yourself.

Need additional hands on support in this area or any other HR related area? Give us a call on 0800HRTOOLKIT.  We don’t charge for the quick queries.

Also check out how to make a fair and reasonable decision 

 

(Video) How do you decide what is a fair and reasonable decision?

When considering what action to take against an employee you need to follow the process, and make a fair and reasonable decision.. and here is how:

Also check out the Disciplinary Process in 60 seconds

Make sure you don’t trip up, sign up for our document library to get all the documentation you need to do it yourself.