Induction

Virtual Event Virtual Event

Making the right first impression! First impressions count! And if the first impression someone has of your company on day 1 is bad, then the chances of them uping and leaing within the first 6 months are huge. In addition, new staff will often waste a huge deal of time trying to "work things out […]

Managing Flexible working arrangements

Virtual Event Virtual Event

Flexible working arrangements can be absolutely fantastic, or an absolute nightmare, for both the boss and the employee equally.  In this session, we will be talking about practical steps to make flexible working arrangements a win:win for everyone.

Setting KPI’s to truly drive your business

Virtual Event Virtual Event

When we talk of KPI's we often think of sales achieved, debtor days reduced etc. And, though these are important to monitor, they are looking at what has been done in the past, not what has to change for the future to look different. This month we are looking at how to set KPI's for […]

Successful Performance Reviews

Virtual Event Virtual Event

Love them or dread them, performance reviews are essential if you want to drive your business in the right direction. This month we are talking about how to set up your performance review system to achieve the best outcomes and make it a positive experience

The Courageous Conversation

Virtual Event Virtual Event

Debt collection, giving feedback, saying no .... we all have "courageous conversations" every day, and most of us still dread them. Learn some practical tips on how to get the best outcomes, without the negative kickback