Understanding Miscommunication and Changing Behaviour
The communication model demonstrates how we manage all the million bits of information that we get every moment of our life. It shows us why miscommunications are virtually inevitable. It also shows us how to use this knowledge to help change our own behaviour. By explaining the communication model to others you can also help them to change their behaviour. It is a very powerful tool to use in all forms of training, or to gain a greater understanding of why miscommunications occur.