If someone took $20 out of the till without intending to return it, you would call it theft. But if someone adds an extra hour to their timesheet, or adds personal purchases to the fuel card, is it still theft? In many cases the answer is yes, and the numbers involved are usually a lot more than $20. This month we will be talking about reframing peoples thinking around this, setting the acceptable/non-acceptable rules and dealing with those who continue to abuse it.
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