The Courageous Conversation
Debt collection, giving feedback, saying no .... we all have "courageous conversations" every day, and most of us still dread them. Learn some practical tips on how to get the […]
Debt collection, giving feedback, saying no .... we all have "courageous conversations" every day, and most of us still dread them. Learn some practical tips on how to get the […]
With a tight labour market, there is always the risk that someone is going to be offered more money than you can afford. But what other benefits can you offer […]
I have yet to find anyone who is coming to work intending to do a bad job, that is hard work! But people do the wrong things either because they […]
Disciplining staff is a relatively straight forward process (I promise it is!). However, you do have to follow the process correctly. This session will be a practical discussion about the […]
The "traditional" submit your CV and come for an interview does not work for all roles. Particularly those with people who don't do well in interviews and/or don’t present a […]
Getting a Personal Grievance letter strikes fear into most busienss owners. But managed properly this needn't be the end of the world. I'll be talking about the options to respond; […]
Building the robust business case to restructure your business is probably the single most important factor when considering this. But what should you be looking at? And how do you […]
As with the disciplinary process, there is a pretty simple process you need to follow if going into a restructuring and/or redundancy process. However, it is the most letigious point […]
Sometimes the face simply doesn't fit. They do the tasks fine, but just don't gel with the team. But this can be very difficult to assess and explain to someone […]
Usually we know why someone has left, particularly in small businesses. However, the exit interview can be a very enlightening source of information. So, when can/should you do an exit […]
Christmas is nearly upon us again (yikes), and, as I write this in January 2022, I am sincerely hoping that this will be a far more positive end of year […]
Fair pay agreements (FPA) become legislation on the 1st December 2022 This is the single biggest legislation change since the early 1990’s and, as an employer you need to be […]