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Do your contractors know the rules?

“its easier to engage them as contractors than to direct employ them as staff”… It’s a common catch cry, but it is not reality.  Whatever you have in writing can be overturned by the courts and you can become liable for the tax grossed up on what you have paid them, plus holiday pay etc… which can be an additional 69% over and above what you have already paid.  And, to make matters worse, these kind of arguments don’t come to light until they have been with you at least a year!!

The good news is that the courts do look at the whole reality, and the person has to show that they genuinely believed they were an employee.

In a recent case the “alleged employee” was working full time for one company, not GST registered, but providing invoices.  When it came down to it, the key piece of information was that the “alleged employee” knew the law which brought her employee/contractor status into question.  As such it was ruled that she knew what engagement relationship she had entered into, and therefore was a genuine contractor.

A good rule of thumb is that “if it looks like an employee, quacks like and employee and waddles like an employee, then it probably is an employee”… if you are unsure, or you think that you may be at risk, talk to the person.  Check that they understand they are responsible for their own tax, ACC, insurance etc.  And if there is doubt, then discuss with them changing their status to employee with a finite change date.

Just don’t forget, as part of your discussions, make sure you remove the costs from their take home pay that you will now have to pay… ACC, Holidays, Sick, Kiwisaver, Stat days.. these all add up to 19%

As a minimum make sure you have an agreement in writing.  HRtoolkit has all the right agreements for you to DIY.

Don’t risk $10,000’s out of YOUR OWN pocket

… click here to do it right!

Are you prepared for the health and safety law changes?

The Health and Safety at Work Act (HSW Act) comes into effect on 4 April 2016

The aim of the new Health and Safety at Work Act (HSW Act) is to reduce New Zealand’s workplace injury and death toll by 25 per cent by 2020. Our current track record is poor to say the least, with New Zealand workers twice as likely to be killed or suffer serious harm compared to Australia, and six times as likely as those in the UK. The Acts key emphasis is on everyone in the workplace being responsible for health and safety.

What do I need to do?
The new legislation shifts the focus from monitoring and recording health & safety incidents to proactively identifying and managing risks so everyone is safe. All business owners need to be able to produce the relevant documentation to demonstrate the following health & safety practices are performed their workplace (regardless of the size of the business):

  • Identify health & safety hazards and risks, and take steps to prevent these from happening
  • Make sure your health & safety policies are led by management, understood by all staff and reviewed regularly
  • Hold regular training on health & safety matters
  • Engage workers in health & safety matters that affect them
  • Support all officers to get up to date with health & safety issues and key risk factors
  • Report and monitor health & safety goals
  • Regularly review any incidents
  • Carry out frequent health & safety audits

Our Health & Safety Toolkit will help you begin your company’s commitment to a safe and secure workplace.

The Health & Safety Tookit includes a manual with:

  • A current signed health & safety policy
  • A register of identified hazards including methods of assessment, elimination, isolation or minimisation and dates for regular review
  • Incident, accident and near miss investigation and documentation processes
  • How to manage workers who have an accident/illness involving time off work
  • An emergency and response plan, first aid training and equipment
  • Employee training in health & safety matters
  • A safety induction process

And because our tookit is all about health & safety, we have included a template for your health & wellness policy. As an added bonus, our health & safety manual is mapped against the New Zealand Workplace Safety Discount, giving you the opportunity to save money on your ACC payments.

To comply with the new legislation, you business needs to consider the following:

  • A current signed drug and alcohol policy
  • A health & safety team which meets regularly and includes workers
  • Recorded health & safety meetings with your workers
  • A management system for hazardous materials
  • A commitment to allow nominated workers the time to develop and improve health & safety at the workplace (this is vital if you are working in a high risk industry or if you have over 20 workers)
  • A current training register recording dates and type of training provided to workers and regular visitors to the workplace
  • A method of capturing, recording assessing and investigating safety audits, injuries, near misses, hazards and property damage
  • Documented safe operating procedures for repetitive tasks (SOP’s)
  • A library of operating manuals for equipment
  • A traffic segregation plan
  • Appropriate and current emergency signage
  • A current building warrant of fitness including most recent compliance schedule

Save the GST on your Health & Safety toolkit

If you are a Warehouse Stationery BizRewards member, just type in your BizRewards number at checkout to get the exclusive price of $199 (inc gst) on the Health & Safety toolkit.

Having a safe workplace will save you money and give you peace of mind. It’s easier and cost effective to get it right the first time, let HRtoolkit show you how.

 

What happens when I get a personal grievance letter?

Don’t Panic

And don’t ignore it!

Sadly, there are a lot of no-win-no-fee lawyers who understand that for employers, personal grievance claims often come down to a fiscal decision. It may be cheaper to pay money to an ex-employee, than defend a claim.

At any point during the personal grievance process, you have the right to negotiate a full-and-final settlement agreement. This means that both parties are waiving their rights to take any further legal action against the other, giving you insurance against any future court case.

Begin by assessing the case against you

  • Pure chancer with no claim at all 
    Write back to the claimant with all the details you have saying ‘no claim, and this is why’. Often this will be an end to the matter
  • Pushing their luck, but possibly have some good points
    You may want to think about having a ‘without prejudice’ discussion at this stage, or you may want to write back and refute the allegation.
  • They have a solid case, you are in the wrong
    This is probably a good time to open a ‘without prejudice’ discussion. You are going to have to pay out anyway, so you may as well minimise the legal bill.

An alternative is to can go to mediation and have a mediator from the Department of Labour help you sort out the matter. You will be directed to mediation if you are not able to settle the claim. You have a legal obligation to attend mediation, and to seek to resolve the matter in good faith (more details at https://www.laborlawcc.com/Labor-Law-Posters/New-York-c207/).

What happens at mediation?

  • A date will be agreed by the parties
  • Both parties will arrive at the mediation department and will be put into separate rooms
  • The mediator will brief both parties on the process and then bring them into the room together
  • Without interruption both parties will state their case
  • The mediator will ask some questions, and questions can be asked across the table
  • Once discussions are no longer being productive the mediator will break you back into separate rooms
  • The mediator will then go over the strengths and weaknesses of your cases and the possible liabilities. Most do this by going through your worst case and best case scenario.
  • The average award for an employee to win in court is three months pay plus $7,ooo for hurt and humiliation
  • The mediator will attempt to negotiate a settlement
  • If no settlement is agreed then the parties go their separate ways

What does this mean in practice?

  • You will be in mediation for 4 – 6 hours (sometimes longer)
  • You don’t have to reach a settlement, but the reality is that in most cases you will end up paying over some money in order to make sure the personal grievance claim doesn’t go any further
  • The employee then has two years to decide to take the matter further with the Employment Court
    Employees will not automatically take their case to the Employment Court. With weak cases, a no-win-no-fee lawyer will not waste time defending a case for which they may never be paid

Are claims always made in favour of the employee?

No, that’s not true. The rulings are about 50/50 once you get to the Employment Court.

Your main concern will be that the estimated cost to an employer to ‘win’ in the Employment Court is about $7,000 in legal fees that you can’t recover. If you are awarded ‘costs’, they are based on a set formula ‘per day in court’ and have no relation to the actual costs you have incurred. Finally, an employer then needs to recover these costs which sadly, most employers never actually manage.

The average cost to lose at the Employment Court is $35,000. And that doesn’t account for the loss of time away from your business.

Should I represent myself?

You can represent yourself at the Employment Court, but this is one of those tricky situations where we do not recommend DIY. Don’t spend thousands of dollars unnecessarily, Call us on 0800 HRtoolkit and we will talk you through the most cost effective ways to defend a Personal Grievance.

Zero Hours contracts changing from 1 April 2016

(The following is the information posted by the Ministry of Business Innovation and Employment)

The Employment Standards Legislation Bill includes a package of measures to prevent unfair employment practices in the New Zealand labour market, such as “zero-hour contracts”.

The changes aim to retain flexibility where it is desired by both, employers and employees, but also increase certainty by ensuring that both parties are aware at the beginning of the working relationship of the mutual commitment that they have made.

The changes mean that where the employer and employee agree to hours of work, they will be required to state those hours of work in the employment agreement.

The changes also prohibit the following practices:

  • employers requiring employees to be available to work for more than the agreed hours without having a genuine reasons based on reasonable grounds
  • employers requiring employees to be available to work for more than the agreed hours without paying reasonable compensation for the number of hours the employee is required to be available
  • employers cancelling a shift without the provision for reasonable notice or reasonable compensation
  • employers putting unreasonable restrictions on secondary employment of employees
  • employers making unreasonable deductions from employees’ wages.

When hours are agreed, these must be stated in the employment agreement

Where the employer and employee agree to set hours of work, they will be required to state those hours in the employment agreement. This includes agreement on any or all of the following:

  • the number of guaranteed hours of work,
  • the start and finish times,
  • the days of the week the employee will work
  • any flexibility in the above.

What if there are no agreed hours?

The employer and the employee do not have to agree on hours, times or days, but when they do, anything that is agreed must be recorded in the agreement. This will ensure employers and employees are clear in their commitments to each other.

In cases where no hours were agreed to, the employer must provide an indication of the arrangements relating to the employee’s working times. This is consistent with the current law.

Employees will be able to apply to the Employment Relations Authority for a penalty against their employer, if they agreed on hours, but have failed to record these in the employment agreement.

Preventing employers requiring employees to be available without a genuine reason based on reasonable grounds and providing reasonable compensation

The changes will prohibit employers from requiring employees to be available above the agreed hours of work stated in their employment agreement unless employees are reasonably compensated for that availability as agreed in the employment agreement. Employers will not be obliged to offer work that is above the agreed number of hours. Employees will be free to decline extra work unless they agreed to an availability provision and they are provided reasonable compensation for that availability.

What about availability provisions?

Availability requirements and compensation rates will need to be agreed and stated in the employment agreement. An employer can not include an availability provision in the employment agreement, unless there are some guaranteed hours in the agreement.

The employment agreement should also indicate the amount of availability the employer requests.

Employers will also need to have a genuine reason based on reasonable grounds to require employees to be available above the agreed hours. Employers also need to have a genuine reason based on reasonable grounds for the number of hours of availability.

When considering whether there is a genuine reason based on reasonable grounds, employers must consider:

  • Whether it is practicable for them to meet their business demands without using an availability provision
  • How much availability they’re requiring and the proportion of the availability to the number of agreed hours of work

What is considered reasonable compensation for availability?

When establishing what compensation an employer offers to an employee in exchange for their availability, employers must consider:

  • The number of hours they are requiring an employee to be available
  • The proportion of the availability to the number of guaranteed hours
  • Any specific restrictions the availability provision requires (e.g. must not drink while on call)
  • The employee’s regular pay rates
  • If the employee is paid by salary, the amount of the salary

Cancelling a shift only with reasonable notice or reasonable compensation

Reasonable notice and reasonable compensation for cancelling a shift will need to be specified in the employment agreement. When a shift is cancelled, the employer will need to give either reasonable notice or reasonable compensation before the commencement of the shift. If the employment agreement does not specify these, then the employee must be paid the full amount they would have earned, had they worked the shift.

What is a reasonable notice period?

When considering whether the notice period is reasonable, employers must consider:

  • The particular nature of business
  • The ability of the employer to control or foresee cancellations
  • The nature of the employee’s work and the likely effects of a cancellation on employees
  • The nature of the employee’s employment arrangements including whether they have guaranteed hours and if so, the number of guaranteed hours

What is considered reasonable compensation for shift cancellation?

When considering whether the compensation is reasonable, parties must consider:

  • the length of the notice period stated in the employment agreement
  • the remuneration the employee would have received for working the shift
  • likely costs incurred by the employee in preparation for the work

Prohibiting unreasonable restrictions on secondary employment

Employers will be prevented from restricting secondary employment for employees, unless they have a genuine reason based on reasonable grounds to do so. Those grounds won’t be prescribed but will be related to:

  • the risk of loss to the employer of knowledge, property (including intellectual property) or competitive reputation.
  • Preventing a real and unmanageable conflict of interest

Employers must not restrict employees to a greater extent than is necessary. They should consider whether particular cases warrant restrictions instead of putting blanket restrictions on secondary employment.

Prohibiting unreasonable deductions from employees’ wages

The current law already requires employee consent to deductions from wages. The new legislation will mean the employer must consult with the employee on each specific deduction, even where the employee has given general consent to lawful deductions in their employment agreement. This obligation does not extend to lawful deductions for things like Kiwisaver or student loan repayments etc.

The changes will also mean that even where there is consent, a deduction must not be unreasonable. For example a deduction to cover losses caused by a third party through breakages or theft may be unreasonable, particularly if the employee had no control over the third party conduct.

Economic impact of good HR

Good human resource management is often limited to ensuring businesses act in ways that comply with legislation, and staff are treated with respect and dignity. However, human resource management is not just about compliance. It can also be used ensure that your business has the right number of staff, with the correct skills, tools and attitudes to achieve your business goals.

The Department of Labour has highlighted the benefits of good human resource management by including six people-related business drivers among seven key ways to improve productivity.

SEVEN KEY DRIVERS TO BUSINESS SUCCESS

Building leadership and management capability

Focus your management team on what adds value to the business, then give them the time and skills they need to achieve your business goals.

Creating productive workplace cultures

Poor performers are often inadvertently rewarded by being given less work, and conversely, good performing staff are sometimes punished by being given more work. Motivate your teams by using performance management tools to reward good behaviour.

Encouraging innovation and the use of technology

Effective use of cloud-based systems not only makes a business more efficient, it can reduce overheads and allow for a flexible or distributed workforce.

Investing in people and skills

Investing time in the training and support of your team and their skills is critical to the long-term success of all businesses.

Organising work

Clearly defined roles and structures ensure that people understand the tasks which add value to your business. On the contrary, poorly defined roles and responsibilities result in wasted time and duplication of effort.

Networking and collaboration

Relevant knowledge and ideas exist at every level of your business. successful organisations understand how to encourage staff to speak up, share knowledge and collaborate to achieve business goals.

Measuring what matters

Key performance Indicators (KPIs) such as gross profit and turnover tell us what has happened in the past. But successful businesses focus on competencies such as customer focus and attention to detail in an effort to increase KPIs.

Engaged employees drive competitive advantage. Let HRtookit show you how to motivate your team with our Performance Toolkit.

Workplace drug testing

As kiwi homeowners spend millions fixing P-contaminated homes, drug and alcohol testing is becoming a hot-topic with employers. Methamphetamine is being detected in an increasing proportion of failed workplace drug tests in New Zealand. And the costs to our economy aren’t just the clean-up operations, but also health problems including skin disorders, respiratory and neurological problems.

Workplace drug testing is an important part of having a safety culture in your business, so we thought we would put together a quick guide on what you can do as an employer. Get the right advice for passing a drug test.

Random drug testing

If you want the right to do random drug testing in your organisation you need to include this in the employment agreement, code of conduct or policy document signed by each employee. However, you can only put this in place if you have a genuine business reason to do so. For example, in an office based environment, it’s unlikely that you would be able to put in place a random drug testing policy. However, in a construction company this is generally acceptable.

What is random drug testing?

To be truly random, everyone in the organisation needs to go in the pool for testing, management included.   One of the best truly random testing systems we have heard of, was a company who had a bag of ping pong balls (one for each employee), but a certain number of them were painted yellow.  Everyone in the organisation was asked to draw a ping pong ball and those who picked the yellow balls had to undergo drug testing.

Testing for cause?

Irrespective of whether you have a drug or alcohol testing policy in place, if you have reason to believe that  someone has come to work under the influence of drugs or alcohol, or has been using drugs or alcohol during working hours, you can ask them to provide a test result to prove their innocence as part of a disciplinary process. If they refuse, then you can take that refusal into account when considering whether you were right to believe that they were under the influence.

Compulsory testing after certain events

The most common policy where you have compulsory testing after an event would be a car accident. For example, you may have a policy stating that if you have an accident during work hours, or whilst driving a company vehicle you may be required to undergo drug and/or alcohol testing. This may be necessary for your insurance.

How long can drugs be detected?

According  to websites like https://urinedrugtesthq.com/best-home-drug-tests-review/, the length of time drugs and alcohol stay in a persons body varies from person-to-person depending on the dose, but here are some guidelines:

Amphetamines: 2-6 days
Benzodiazepines: 2-14 days
Cannabis: 2-30 days
Cocaine: 2-5 days
Ecstasy: 2-6 days
Methadone: 2-8 days
Methamphetamine: 2-6 days
Opiates: 2-5 days

The  NZDDA  also advise  that  a  drug  that  can  build  up  in  the  body and  stay detectable for  longer. This  extended  time  frame  only  applies  to  regular  or  heavy users.

Keep your team safe. Let HRtookit show you how with our Health and Safety Toolkit.

Genuine but regular sick leave

With winter upon us, we thought some advice on how to deal with genuine, but regular sick leave might come in handy. Blatant abuse of sick leave is generally easy to deal with through the disciplinary process, but someone who has frequent, genuine sick-days is more difficult to manage.

Frequent genuine sick leave users are parents with childcare responsibilities or people with poor health and underlying medical issues. It is normal to be sympathetic to people in this kind of situation, but it is still very disruptive to the workplace. The impact of having a team member who is unreliable in their attendance (however genuine the reason) can be huge. Extra work is either given to team mates to cover, or remains ‘on hold’ until the employees return to work. This may result in resentment or the perception that taking the ‘odd-day off’ is acceptable.

Discuss the issue with compassion and honesty

Speak to the person about your concerns and explain your sick leave policy, as well as the impact on their team and your business. Then work together to find ways to minimise the impact. Can your employee work effectively from home? Or flexibly in the evening or at weekends? Can you change their hours or days of work to accommodate their needs, or put additional support mechanisms in place?

If you make special arrangements, we recommend you communicate these arrangements and the reasons for them to the rest of your team. This will help mitigate any resentment of perceived special treatment.

If the situation doesn’t improve, let your employee know that they they owe a duty of care to act in good faith in the employment relationship. Persistent unreliability without any effort to correct the situation runs the risk of breaching this duty of good faith. In this situation your options can include disciplinary action or considering medical retirement. But before taking action we recommend you seek professional advice. The circumstances of individual cases may differ and any action taken needs to be appropriate to the situation.

At HRtoolkit we have everything you need to help manage those tough decisions.
Let us show you how.

Being fair and reasonable

When considering a discipline or grievance issue, what is a fair and reasonable decision?

1. Did you investigate the issue?

2. Did your employee understand the consequence of their actions?

3. Did you give your employee a reasonable opportunity to respond?

4. Did you genuinely consider what your employee had to say?

View our video guide to making a fair and reasonable decision.

Don’t be nervous about discipline and grievance issues; just be fair, consistent and ensure you have legally compliant tools in place. Do it yourself HR support for small business. Let HRtookit show you how, click here.

Medical Incapacity, where should you draw the line?

Dealing with an employee on sick leave or ACC with an uncertain prognosis of recovery can be frustrating for everyone. And however much you may want to, it may be impossible to keep your employee’s job open indefinitely. There is a point where it may be essential for your business to dismiss an employee for medical incapacity.

But what are you legally required to do when you reach that point?

As with all dismissals, when dismissing for medical incapacity the employer is required to act reasonably and fairly and to meet the test of justification set out in the Employment Relations Act. This is a test of both the employer and employees actions. Were they fair and reasonable in all the circumstances at the time the dismissal occurred?

But what does this mean in reality? As an employer you must be able to justify your decision to dismiss an employee. You are required to give the employee a reasonable time to recover, and to enquire in a fair and open minded way about the employee’s prospects of returning to work.

So, what is a reasonable time to enquire about when your employee will return to work? There are no specific guidelines; however we would recommend that you follow up with an absent employee promptly and certainly no longer than within a month of their absence starting.   

There are a number of factors that you need to consider when dismissing an employee for medical incapacity including:

What does the medical evidence show?

What is the duration of the incapacity? Is there an imminent return to work date?

What alternatives do you have available to you?

What are the terms of their employment agreement?

How have you treated other employees in similar circumstances?

Was it a work place injury? As the ACC will pay the employee for absences after the first week, it is likely to reduce your ability to claim that financial cost is a relevant factor in determining whether the employee’s job can be held open.

What is the length of employment and probability of long term employment?

What alternative duties can be assigned to the person on a temporary basis? Please note, you do not have to create another job for the employee.

Under law you are entitled to be able to run your business, so take into account the following relevant business factors:

How easily can you cover the absence?  if the employee is critical to your business and their role is not easily covered by another person then you have a stronger argument to act promptly. 

How much does the absence disrupt your company? For small companies with only a few employees, one protracted absence can be critical, but for larger companies the impact will be significantly reduced.

What information do you need to obtain? It is essential you obtain all relevant medical evidence before making a decision. Unless you and/or your employee are medical experts then this information should come from a medical professional.

Before obtaining medical information, you will need to request consent from the employee for their medical information to be released to you. It is essential that you don’t do anything until you have received a medical report on your employee’s prognosis. Once you have considered the medical evidence, it’s important that you make a fair decision on the basis of that information. Once you have all the medical information it is critical that you give the employee an opportunity to respond.

If your employee refuses to give consent for release of the information, then you are entitled to act on the basis of your own knowledge and assumptions.   

If you believe the employee’s incapacity is likely to continue past a ‘reasonable’ date for return to work, then it is likely that the dismissal will be justified. However, it is also important that you consider alternatives and dismissal is your final option. 

Examples of other options to consider may be hiring temporary staff or allowing the employee to resume work on a part-time basis. You could allow your employee to perform light duties depending on their condition, but we suggest this is documented with a return to work programme which clearly outlines when and what duties they are reasonable able to do. This may be a service ACC are able to provide.

A good way to be prepared for these situations is to develop a sick leave policy which details how you deal with medical injuries and what the contractual entitlements are.

For companies who employ very few staff, it is even more important to have an engaged and productive work force and that sick leave and  injuries are kept at a minimum. If you only employee six people and one person is absent on sick leave, it can have a huge impact on your  productivity. With prolonged absences, staff morale becomes low and managers are faced with what to do with the employee, and how to replace them. 

Research suggests that a healthy workforce, improves company productivity by:

Attracting superior quality staff

Reducing the rate of absenteeism and time lost

Enhancing on-the-job time utilisation and decision making

Improving worker morale, which in turn lowers turnover

Download our Health and Wellness Policy and let HRtoolkit help you effectively manage your team.

HRtoolkit mythbuster – Discipline

At HRtoolkit, we frequently hear that it’s almost impossible to discipline staff in New Zealand. This is an absolute myth as there are only three legal requirements for a successful dismissal process:

Invite your employee to a meeting
Let your employee know that you want to speak to them, this can take less than five minutes. Remember to tell your employe what you want to talk about, that their employment may be impacted as a result of the discussion, and that they can bring someone with them for support.

Discuss your concerns
Have a disciplinary meeting, explain the impact of their behaviour on the team and your business, then listen to what your employee has to say.

Make your decision
Decide on a fair and reasonable outcome, and advise your employee with written confirmation.

At HRtoolkit we have all the paperwork, legislation and advice you need to effectively manage your team. Let HRtookit show you how.